
About Me
I’m Rai Fails—a U.S. Army veteran, compliance technologist, and operations strategist based in San Antonio, Texas. My journey spans leading logistics missions, reengineering legal systems, and building creative platforms that drive clarity and action.
What Drives Me
I build systems that serve people. From optimizing workflows and legal operations to empowering teams with the right tools and messaging, I aim to bridge the gap between intention and execution—at scale and with heart.
My work blends industrial engineering, law, and creative media to help teams lead with clarity, reduce friction, and amplify their impact.
My Journey So Far
- Led Army logistics and aerial delivery for 150+ personnel and $80M+ in assets across Korea, New Mexico, and Special Forces HQ.
- Automated legal workflows and built compliance frameworks using SharePoint and VBA for law firms and nonprofits.
- Advanced UAS defense R&D and startup ops at American Tenet via Microsoft 365 ecosystem design and governance.
- Built integrated dashboards using Visio, Power BI, and Planner to support cross-functional decision-making.
- Founded a creative studio delivering brand systems, content strategy, and visual storytelling for mission-driven clients.
Volunteer & Advocacy
Giving back is core to my mission. I use my legal and systems background to support underserved communities, veterans, and policy advocacy:
- Veterans Law Fellow – Supported casework and legal aid at SALSA, helping veterans navigate benefits and housing systems.
- Warrior Defense Project – Led policy and legal research on military-connected issues, from discharge reviews to trauma-informed justice.
- TRLA – Authored Psychiatric Advance Directives and created outreach tools promoting mental health legal autonomy.
Certifications & Tools
- Lean Production, Project Management, Six Sigma, Agile/Scrum, SharePoint Administration
- Microsoft 365 (Teams, Planner, OneDrive, Visio)
- Legal workflows, policy research, risk compliance
Education
St. Mary's University
MS, Industrial Engineering & Management – Expected 2025
Lean Production | Agile Dev | Requirements Engineering | Python | Operations Research
St. Mary's University School of Law
Doctor of Jurisprudence – 2022
Administrative Law | Immigration | Human Rights | Property
University of Texas at Arlington
BA, Communication – Public Relations – 2014
Business Comms | Strategic PR | Media Systems | Advertising
Let’s Connect
Whether you're scaling systems or telling stories—I'd love to collaborate. Let's build something real, resilient, and human-centered.
Book a Session